Standard 28m Retractable Hose Reel with SRS ( Slow Return System )

Ideal for the majority of Aussie backyards, the 28m retractable garden hose reel will easily reach all corners of your garden. Our unique layering system works to keep every garden looking neat and tidy by layering the hose back when you finish watering – which means no tangles, no mess, no accidents, no stress!

  • Brass / alloy fireman’s nozzle, complete with brass piston, brass adaptor, stainless steel spring and clasp.
  • Burst-free solid brass connectors with SS ball bearings.
  • Solid brass internal shaft with 4 x ” O ” rings delivers perfect pressure every time
  • Solid brass 3/4” – 1” tap adaptor.
  • With our latest SRS ( Slow Return System ) Exclusive to DELRICO !
  • 3m leader hose (custom lengths are also available).
  • Bracket, aluminium pole and all associated hardware, including the 8mm bit. Click here for bracket dimensions.
  • 28m of high-quality hose manufactured to REACH certification. Lead and BPA free.

In Stock

Leader Hose Length (tap to reel) *


SKU: DEL-28W-1 Category:
The standard 28m retractable hose reel

All good gardeners need a retractable garden hose reel they can rely on – one that’s up to any task you throw at it. That’s where the Delrico 28m retractable garden hose reel comes in. Designed right here in Australia to suit our conditions, this high-quality hose reel is made of tough stuff and is ready to work with you, not against you, to make watering your garden an easy, safe and enjoyable experience every time. Once it’s yours, the retractable garden hose reel comes with everything you need to begin living the Delrico hose dream and installation is simple.

The locking system

Delrico’s locking system is engineer-designed and ensures the 28m retractable garden hose reel is a joy to use. It locks and unlocks whenever you want, doing away with the limitation of pulling a certain length of hose to release the lock, or silently waiting to hear that ‘click’.  Very easy to use. Equipped with our latest SRS ( Slow Return System ) which if the hose is accidentally let go, then the SRS will " kick " in and slow the retraction down to a safe speed. Excellent for the elderly.

The warranty

A full 24-month warranty applies to our standard  Delrico reels and while servicing is rarely required for our high-quality products, we can do that for you too. We designed it, we can service it! We designed and manufactured the only retractable hose reel in Australia to feature a solid brass internal shaft with 4 x 'O' rings – that means perfect pressure every time, and it's only available from Delrico.

Installation instructions
  • It is advisable for the reel to be installed within 3 mtr of the tap.
  • Included with your reel is a mounting bracket and a fastener pack.
  • This pack includes 2 x masonry bolts, 4 x Stainless Steel screws & 4 plastic plugs.
  • The masonry bolts are for the middle upper and lower holes of the bracket.The mounting bracket can be installed onto a brick wall or to strong and secure timber.
  • The most appropriate height to mount your reel is approx. 1.2m from the ground.
  • An 8mm masonry drill bit is supplied for brick/mortar fixing. Be sure to drill into the brick, not mortar!.
  • Once the bracket is installed, lift the reel and place in the bracket.
  • Connect the leader hose to the tap using the 1" tap adaptor provided and you are ready to use your DELRICO Auto Reel.


Model name: 28m Retractable Hose Reel
Model number: DEL-28W
Material: Reel/bracket PP (polypropylene). Hose material PVC (manufactured to REACH specifications, lead and BPA free). Screws (stainless steel). Plugs (plastic). Wall anchors of coated steel.
Fireman's nozzle: Yes – complete with brass piston, brass adaptor, stainless steel spring and clasp.
Casing fasteners: Stainless steel screws
Colour: Alabaster
Connectors and fittings: Burst free rubber encased, solid brass connectors with SS ball bearings, solid brass tap adaptor 3/4" – 1"
Hose reel dimensions: W270mm, L570mm, H460mm
Mounted hose reel dimensions: W270mm, L (with bracket) 680mm, H460mm
Bracket dimensions: W103mm, H180mm, L170mm
Weight: 12.2kg
Hose length: 28m
Hose size: 12mm ID, 2mm wall thickness
Maximum pressure: 150psi
Maximum water temperature: 60°C
Wall mounted: Yes
Leader hose (reel to tap): 3m
Internal solid brass shaft: Yes
Internal 'O' rings: 4
Stainless steel hose clamps: Yes
Retraction power: Tension spring
UV stabilisers: Yes
Tools required: Philips screwdriver, drill
Drill bit: Yes, 8mm included
Water tank friendly: Yes (pressure is dependant on your pump's horsepower)

The Delrico Difference

We decided that we needed a system that could handle whatever you threw at it. We went about solving the issue of internal leaking on hose reels. Being a big fan of brass we settled on making the connectivity between the in / out of water flow in solid brass. This means that there is no expansion of plastic under pressure, hence no internal leaking. To back it up we steered away from the common solution of installing 1 or 2 “O” rings and settled on 4. Overall this results in our reels handling and delivering perfect pressure every time.

We also needed a system that was easy for our customers to use, so we set about completely redesigning the traditional “ click click “ of locking systems and making a lock system that once you stopped, it locked. When you walked again, it released……….simple and yet very effective. Our 28mtr SRS ( Slow Return System ) was a challenge in the fact that we had to make it safe so that if anyone accidentally let the reel go, it would slow down to a safer pace without “ whipping “ in and becoming dangerous like other reels on the market. Now our 28mtr is considered by professionals as the safest on the market.

When the weight of coils of hose on top of each other, combined with water inside, the first layer of hose will get crushed and will restrict the flow of water. This is a common occurrence on all other reels out in the marketplace. They have all been manufactured with a mild steel “ weight support” spring. This results in the spring rusting out and collapsing the hose on top of each other restricting water flow and clogging your spray equipment. ( our very early models were guilty of this ). Installing a 100% stainless steel spring fixed the problem and will never break or release.

Overall we believe we have designed and manufactured the safest and most user-friendly retractable hose reel on the market. We design for longevity and are very much against plastics going in to landfill, its why we can service, repair & replace any parts on and within our reels.

After all, we designed it, we can service it!

Our solid brass shafts
100% stainless steel spring
These are just some of the parts that make up our unique locking and SRS system.

The Engine Room

A customer came to us and said their reel wasnt retracting. Upon further investigation they advised that the reel was sitting on the ground and not in its wall bracket due to the fact they were renting and were not allowed to drill into the outside wall.

We opened the reel up and found it was full of water from sitting on its side and hence had rusted the spring out.

No problem, as we pulled the old spring out with a special tool and replaced with a brand new spring of the correct dimensions. Retensioned, aligned and promptly put it all back and adjusted to the correct tension. ( DO NOT ATTEMPT THIS YOURSELF! )

The reel is now happily sitting on a post cemented in the garden bed. The customer is chuffed that it works just like new and was saved from landfill.

Why throw it away when everything else is working fine?

Next time you are in the market for a reel, make sure that it can be serviced down the track if ever needed.

Rest easy with a DELRICO.....we designed it, we can service it!